Legal notice
Operating Business
S-Global
Brand Name
KASANE
Representative
Su Jiaxu
Business Address
Our business address will be disclosed promptly upon request, in accordance with the Act on Specified Commercial Transactions.
Telephone
+81-90-6599-9137
contact@sglobaljapan.com
Customer Support Hours
10:00 AM – 6:00 PM (Japan Standard Time)
Closed on Saturdays, Sundays, Japanese national holidays, and during the New Year holiday period.
Product Prices
All product prices displayed on this website include applicable Japanese consumption tax, unless otherwise stated.
Shipping Fees
Shipping charges vary depending on the destination country or region, product size, weight, and shipping method.
The applicable shipping fee will be displayed during checkout.
Orders shipped to the United States are sent on a Delivered Duty Paid (DDP) basis. In most cases, import duties and import taxes are paid by us.
For shipments to countries or regions outside the United States, import duties, customs duties, import taxes, value-added tax (VAT), customs clearance fees, and other import-related charges may apply and are the responsibility of the customer.
Additional Charges
Unless otherwise stated, no additional charges apply other than the product price and shipping fee.
However, customers outside the United States may be required to pay applicable import duties, taxes, or customs-related charges imposed by their local authorities.
Delivery Time
Orders are generally shipped within 3–7 business days after payment has been confirmed.
For made-to-order products, oversized items, customized products, or other special items, please refer to the estimated processing time shown on the applicable product page.
Accepted Payment Methods
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Credit Card
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Apple Pay
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Google Pay
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Shop Pay
Payment Timing
Payment is processed and confirmed at the time your order is placed.
Returns and Exchanges
Please contact us within 30 days of receiving your order if you wish to request a return or exchange.
For eligibility and detailed conditions, please refer to our Refund & Return Policy.
Return Shipping Costs
If a return is due to a defective product, an incorrect shipment, or any other reason for which we are responsible, we will cover the return shipping costs.
For returns requested for the customer’s convenience, the customer is responsible for the return shipping costs.
Secondhand Dealer License
Licensed Secondhand Dealer
Issued by the Aichi Prefectural Public Safety Commission
License No. 541212505600
特定商取引法に基づく表記
販売事業者
S-Global
ブランド名
KASANE
代表者
蘇家旭
所在地
ご請求があった場合には、遅滞なく開示いたします。
電話番号
090-6599-9137
メールアドレス
contact@sglobaljapan.com
サポート受付時間
10:00～18:00（日本時間）
※土日・祝日・年末年始を除く
販売価格
販売価格は各商品ページに表示された金額（税込）です。
配送料
配送料は配送先の国・地域、商品のサイズ、重量および配送方法により異なります。
チェックアウト時に表示される配送料をご確認ください。
なお、アメリカ向けのご注文はDDP（Delivered Duty Paid）にて発送いたします。通常、輸入関税および輸入税は当店が負担します。
アメリカ以外の国・地域については、輸入時に発生する関税、輸入税、付加価値税、通関手数料等は、お客様のご負担となる場合があります。
商品代金以外の必要料金
特に記載がない限り、商品代金および配送料以外の追加料金はありません。
ただし、アメリカ以外の国・地域では、輸入時に関税・輸入税等が発生する場合があります。
商品のお届け時期
ご注文およびお支払い確認後、通常3～7営業日以内に発送いたします。
受注生産品、大型商品、カスタマイズ商品等については、各商品ページに記載の納期をご確認ください。
お支払い方法
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クレジットカード
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Apple Pay
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Google Pay
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Shop Pay